HMRC Tax-Free Childcare service: service availability and issues

Planned downtime

Friday 13 October 2017 midday to Sunday 15 October 2017 midday

Due to a major upgrade, the childcare service will be unavailable from midday on Friday 13 October 2017 to midday on Sunday 15 October 2017.

We’re sorry for the inconvenience.

If you need help applying for Tax-Free Childcare or using your childcare service account, you can phone the childcare service helpline on 0300 123 4097.

Opening times:

  • 8am to 8pm Monday to Friday
  • 8am to 4pm Saturday
  • 10am to 4pm Sunday and bank holidays

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