HM Revenue & Customs (HMRC) has more than doubled the number of underpaid workers getting the money they’re owed under the National Minimum Wage, according to latest figures.
In 2017/18, HMRC investigators identified £15.6 million in pay that is owed for over a record 200,000 of the UK’s lowest paid workers, up from £10.9 million for over 98,000 workers last year.
HMRC launched their online complaints service in January 2017, which has contributed to the 132% increase in the number of complaints received over the last year and the amount of money HMRC has been able to recoup for those unfairly underpaid.
The figures are published as the Government launches its annual advertising campaign designed to encourage workers to take action if they are not receiving the National Living or Minimum Wage. The online campaign, which runs over the summer, urges underpaid workers to proactively complain by completing an HMRC online form.
The online service is a quick and easy way for anyone with concerns about not being paid the National Minimum Wage to report an employer or former employer anonymously. Industries most complained about to HMRC include restaurants, bars, hotels and hairdressing.